src=""> The Hiring Insider: Attn: HR Managers - Are you doing exit interviews?

The Hiring Insider

Thursday, May 20, 2004

Attn: HR Managers - Are you doing exit interviews?

I talk with candidates looking (and sometimes not looking) for new and interesting career opportunities every day. Many of the candidates I talk with are leaving a current post because of a conflict or unhappiness with a manager they report to. What does that mean to you Company XYZ? Your most talented staff members may not be quitting you when they leave, but they are quitting their manager!

Of course this topic runs deep and is one we can discuss further so you can remedy it. But as turnover increases (and it will!) be sure you are conducting exit interviews to see WHY people are leaving. You can outsource the function to make it confidential or have HR staff conduct them for you.

In the era we're in with labor shortages rapidly approaching (and worsening e.g. healthcare) you need to be able to invite former staff back into your organization. Be sure to take the time to find out why they left in the first place and see if it's something that can be fixed. Asking questions is still the best way to learn what we do not yet know.

Feedback and comments welcome....



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